Frequently Asked Questions (FAQs)

All products listed on this website are sold by Charmi Collections.


We are shipping from India and as per current local rules, payment is only accepted in Indian Rupees (INR)

We ship worldwide from www.shop.charmicollections.com
Please contact us on  [email protected] for international orders.

We accept payment by Credit Card, Debit Card, Net Banking and UPI. COD is currently not accepted.

After confirming the receipt of your order and payment we will send the goods by reputed courier partner/ self deliver

GST is included as per HSN slab in all the prices shown on the website.

Yes, we will be more than happy to welcome you to our Store for Shopping. Our store location.

We are working from Monday to Sunday and Timings is: 10:00 AM to 07:30 PM

We stock the goods at our own warehouse and Goods will ship earliest possible timeframe as selected by you. Typical order processing time is 18-72 hours. Although we deliver goods within the committed time period of 3-6 working days, but there could be occasional delays. We will contact you, in case deliveries are expected to get delayed.

We will ship the product same as shown in the Product Image, we will deliver the Goods in the same color as selected by you and if the same is not in stock we will ship the color/ model of the product which we hold in stock once approved by you. Slight variations in colour from actual might appear from screen viewing.

www.shop.charmicollections.com attempts to be as accurate as possible. However, www.shop.charmicollections.com does not warrant that product descriptions or other content of this site is completely current, or error-free. If a product offered by www.shop.charmicollections.com itself is not as described, your sole remedy is to return it in unused condition as per our Return Policies.

Goods can be returned under the conditions outlined in our return/cancellation policy here.

The products do not come under any warranty, however, when used indoors, they typically last for years together.

To know more about our products and care instructions you can read our articles here and here.

You can see the cancellation policy here.